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Last Updated: July 21, 2026

Please read these terms carefully.

These Website Terms of Use (the “Terms”) govern access to and use of goape.com and related online services. The Terms explain the rules that apply when you use the Go Ape website, online booking pages, customer portals, and other digital services that link to these Terms. Reservations, purchases, participation in Activities, and collection and use of personal information are also subject to separate Booking Terms, Privacy Policy, Rules of Participation, and participant Assumption of Risk and Release of Claims form, and any other product, transaction or promotion specific terms. Capitalized terms not defined in these Terms have the meanings given to them in the Booking Terms.

1. Acceptance of Terms

These Terms are a binding agreement between you and Adventure Forest LLC, together with its applicable parents, subsidiaries and affiliates (collectively, “Go Ape,” “we,” “us,” or “our”). These Terms govern your access to and use of goape.com, its subdomains, online booking pages, customer portals, and other digital services that link to these Terms (collectively, the “Website”).

By accessing or using the Website, you acknowledge that you have read and agree to these Terms. If you do not agree, do not use the Website. If you use the Website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

Additional terms may apply to particular transactions or services, including the Booking Terms; Passes, Memberships & Gift Cards Terms; promotion-specific rules; and our Privacy Policy. If these Terms conflict with terms specifically governing a transaction, product, or promotion, the more specific terms will control with respect to that transaction, product, or promotion.

3. Eligibility and accounts

You must be at least 18 years old and legally able to enter into contracts to make a purchase, unless a parent or legal guardian completes the transaction as permitted by applicable law. You are responsible for providing accurate information, safeguarding account credentials and booking codes, and notifying us promptly of suspected unauthorized use.

4. Permitted use

Go Ape grants you a limited, revocable, nonexclusive, nontransferable right to access and use the Website for personal, lawful, non-commercial purposes, including researching activities, making reservations, managing eligible bookings, purchasing authorized products, and contacting us.

5. Prohibited conduct

You may not, and may not assist another person to:

  • use the Website for unlawful, fraudulent, deceptive, harassing, abusive, or harmful purposes;
  • impersonate another person or misrepresent your identity, authority, affiliation, age, or eligibility;
  • attempt to gain unauthorized access to the Website, accounts, systems, networks, or data;
  • introduce malware, malicious code, or other harmful material;
  • interfere with the operation, security, integrity, or availability of the Website;
  • use bots, scripts, scraping tools, or other automated means to access, copy, monitor, reserve, or extract Website content or inventory, except with our prior written permission or as permitted by law;
  • circumvent access controls, rate limits, purchase limits, promotion rules, or security features;
  • reverse engineer, decompile, or attempt to derive source code from Website technology, except to the limited extent such restriction is prohibited by law;
  • use Website content to create a competing service, build a commercial database, or train an automated model without our prior written permission;
  • submit false payment information, initiate fraudulent chargebacks, or resell reservations, codes, memberships, or promotions without authorization; or
  • infringe intellectual-property, privacy, publicity, contractual, or other rights.

6. Website content and intellectual property

The Website and its text, graphics, photographs, videos, audio, software, design, trademarks, logos, trade dress, databases, and other content (“Content”) are owned by or licensed to Go Ape and are protected by applicable intellectual-property laws. Except for the limited right granted above, no right, title, or interest is transferred to you.

You may download or print a reasonable number of pages for personal, noncommercial use, provided you do not remove notices or alter the Content. Any other reproduction, distribution, public display, modification, sale, licensing, or commercial use requires prior written permission.

7. User submissions and feedback

If you submit reviews, photographs, videos, comments, contest entries, ideas, feedback, or other content (“User Content”), you represent that you own or have the rights necessary to submit it and that it does not violate law or another person’s rights. You grant Go Ape a nonexclusive, worldwide, royalty-free license to host, reproduce, display, adapt, distribute, and otherwise use User Content for the purpose for which it was submitted and for related business, promotional, and operational purposes, subject to applicable law and our Privacy Policy.

We may remove or decline to use User Content in our discretion. Do not submit confidential information through public-facing features. Suggestions and feedback may be used without restriction or compensation, unless otherwise agreed in writing.

8. Bookings, pricing, and availability

Reservations and purchases are subject to availability and the applicable transaction terms. Prices, descriptions, operating hours, and inventory may change. We may correct typographical, technical, inventory, or pricing errors and may cancel or refuse a transaction affected by an error, subject to applicable law. A booking is accepted only when we issue a confirmation.

The Website may link to or integrate with third-party services, such as payment processors, booking platforms, mapping services, social networks, or park partners. Go Ape does not control third-party services and is not responsible for their content, availability, security, or privacy practices. Your use of a third-party service is governed by that provider’s terms and policies.

10. Privacy and cookies

Our Privacy Policy explains how we collect, use, disclose, and retain personal information. Our cookie banner or privacy-preference center provides information and choices regarding cookies and similar technologies. By using the Website, you acknowledge the data practices described in those notices; where consent is legally required, we will request it separately.

11. Availability and changes to the Website

We may modify, suspend, restrict, or discontinue all or part of the Website at any time. We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free. We may perform maintenance and may impose reasonable limits to protect users, systems, inventory, and operations.

12. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” GO APE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE ACCURATE, COMPLETE, CURRENT, UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

13. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GO APE AND ITS OWNERS, MEMBERS, AFFILIATES, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO USE OF OR INABILITY TO USE THE WEBSITE.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE FOREGOING PARTIES FOR CLAIMS ARISING SOLELY FROM USE OF THE WEBSITE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO GO APE THROUGH THE WEBSITE DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100.00). THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW.

14. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Go Ape and its members, affiliates, officers, directors, employees, and agents from third-party claims, losses, liabilities, and reasonable costs arising from your unlawful use of the Website, your User Content, or your material breach of these Terms. This provision does not require indemnification for Go Ape’s own negligence or conduct to the extent prohibited by law.

15. Governing law and disputes

This Website is controlled and operated by Go Ape from its offices in Maryland and is targeted at U.S. residents only. These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-law principles, except that mandatory consumer-protection laws of your state of residence may also apply. Unless applicable law requires otherwise, claims relating solely to the Website must be brought in the state or federal courts located in Frederick County, Maryland, and each party consents to personal jurisdiction there.

16. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date identifies the current version. Changes become effective when posted or on a later date stated in the revised Terms. Material changes will be communicated as required by law. Changes will not retroactively alter a completed transaction unless permitted by the transaction terms and applicable law.

17. General provisions

If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; Go Ape may assign them in connection with a reorganization, merger, sale, or transfer of the relevant business. Headings are for convenience only. Provisions that by their nat