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Accessibility Statement

Go Ape is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe every guest should be able to explore our adventures, find the information they need, and book with confidence, and we are continually working to improve the accessibility and usability of our website.

Our commitment to accessibility

We are committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We are actively working to increase the accessibility and usability of our website in line with recognized standards and applicable laws.

Measures we take

Go Ape takes the following measures to support accessibility:

  • We work to align our website with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
  • We treat accessibility as an ongoing effort rather than a one-time project, reviewing and improving our site over time.
  • We consider accessibility when we add or update content and features.
  • We welcome and act on feedback from people who use our website.

Standards and legal framework

Our accessibility efforts are guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, an internationally recognized standard for digital accessibility. We also work to meet our responsibilities under the Americans with Disabilities Act (ADA) and other applicable federal and state accessibility laws in the areas where we operate.

Conformance status

The WCAG guidelines define requirements for improving accessibility for people with disabilities. Go Ape is actively working toward conformance with WCAG 2.1 Level AA. Because accessibility is an ongoing process, we continue to identify and address areas for improvement across our website.

Found a barrier? We want to hear from you

If you have difficulty accessing any part of our website, or you would like to report an accessibility issue, please contact us. We will make every reasonable effort to assist you and to provide the information or service you need in an accessible way.

When you contact us, it helps to include the web page or content involved, a description of the problem, and the best way to reach you. We aim to respond within 5 business days.

Ongoing improvement

We review this statement and our accessibility practices periodically as our work continues.

Last reviewed: July 31, 2026