Updated May 5, 2022

Go Ape Visitors, 

We encourage you to book in advance to reserve your experience. Our cancellation policy provides numerous options to reschedule as necessary. 

While COVID-19 has presented various challenges, outdoor spaces are well suited to increased social distance and have natural air circulation. A study of more than 1245 confirmed cases of COVID-19 showed that only two (2) resulted from an infection while in an outdoor environment, that’s just .2%! The study highlights that outdoor spaces are lower risk than indoor leisure, shopping, transportation, and even the home environment. 

Go Ape has always prioritized customer safety and is taking a similarly vigilant approach to COVID-19 with changes to our cleaning and operating procedures.  

We are: 

  • Encouraging guests to stay one gorilla apart (at least 6′) during check-in and briefing. 
  • Recommending guests from different groups maintain at least one crossing (more than 6′) distance from other groups. 
  • Following CDC guidelines regarding face coverings, which are optional for guests and staff.
  • Making hand sanitizer available for guests and staff throughout the site. 
  • Implementing additional cleaning and disinfecting procedures. We have acquired a significant amount of an approved disinfectant spray from the EPA List N. 
  • Discontinuing the use of cash, shifting to only accept credit card payments. 
  • Requiring guests to complete their waivers online using their own device. 
  • Monitoring the situation, to continue improving our approach. We want to make your visit a safe and great experience. 

Please help by: 

  • Packing extra hand sanitizer. 
  • Staying at home for your health and the safety of others if you have been sick in the last two weeks. 
  • Following CDC guidelines if you are at higher risk. 

Outdoor adventure across America provides a welcome respite from the world around us. We encourage all to de-stress in the tree canopy, take on a challenging crossing, and shout with joy at the thrill of a zipline. 

Please don’t hesitate to reach out with questions. We’re here to make sure you feel safe throughout your experience. We can’t wait to get back up in the trees!  

Best wishes,
Chief Gorilla 


Give the gift of adventure. Score yourself a unique gift for that adventurer in your life. Gift memories, not things - with an outdoor experience at Go Ape.